|Date||:||2nd February 2021|
|To||:||Teega Parcel Owners|
Dear Valued Parcel Owners,
REF : Ipay88 gateway payment issue on ANDROID platform app
Please be informed that we have received several complaints pertaining to the error when making payment via Selfcare app on Android platform mobile.
“After completing the credit card / bank card information in the Ipay88 gateway, issue occurred (app crashed and exit) when clicking OK to the next stage for the SMS(OTP) pin verification.”
Currently, we are working closely with IMT Tech and Ipay88 in order to rectify the occurred issue. We shall inform all Android users once the issue is resolved.
Hence, kindly use the Selfcare web portal to utilize the Ipay88 gateway payment (as a temporary workaround) while waiting for the issue to be rectified.
Should you have any enquiry or doubt, do not hesitate to contact the management during working hours or email us at email@example.com.
We apologize for any inconvenience caused.
On Behalf of
Badan Pengurusan Bersama Menara Teega